To tackle this problem the Library Services management team used QPredict to help them model a variety of potentialsolutions including restructuring of tasks, opening hours, and the introduction of self service technologies.
QPredict's reports were directly used by the management team to support its final solution and business case, which has now been implemented.
The Management Team were extremely pleased that QPredict's easy to use modelling tool and scenario reports helped them achieve the task quickly and efficiently, resulting in the rapid implementation of the operational changes required.
"Qpredict helped save us save a lot time and effort when remodelling our service"
"It was really easy to use QPredict to determine our future staffing levels"